Terms & Conditions

Customers may submit booking enquiries through our website, WhatsApp, Instagram, email, phone or other available communication channels.

A booking enquiry is a request for availability and service. It does not by itself constitute a confirmed booking.

• A booking becomes confirmed only after confirmation from Sawariya Seth Tour and Travels.
• Availability of vehicles, seats and tour packages is subject to availability at the time of confirmation.
• Customers are responsible for providing accurate contact and travel information.
• Sometimes final pricing may differ from an online estimate depending on the actual requirements of the trip.

Payment requirements will depend on the type of tour, vehicle, accommodation and other services selected.

• Any advance payment requirement will be communicated before confirmation.
• Customers should make payments only through payment methods officially communicated by Sawariya Seth Tour and Travels.
• Customers should retain payment receipts or transaction references for their records.
• Final payment requirements and deadlines may vary according to the specific booking.

Currently we are not offering any Cancellation & Refund Policy.

Tour itineraries, destinations, timings and activities may be subject to operational requirements, weather conditions, local restrictions, road conditions and other circumstances.

• Published itineraries are intended as a general representation of the planned journey.
• Actual arrival and departure times may vary because of traffic, weather, road conditions or other factors.
• The company may reasonably adjust the sequence of activities or routes when necessary for operational or safety reasons.
• Customers will be informed of significant changes whenever reasonably possible.

Vehicle allocation is subject to availability and operational requirements.

• The vehicle provided may vary from the vehicle shown in promotional material where operational circumstances require a suitable alternative.
• Passengers must follow reasonable instructions provided by the driver or company representative.
• Passengers must not exceed the permitted seating capacity of the vehicle.
• Passengers are responsible for their personal belongings during travel.

Customers and passengers are expected to behave responsibly and respectfully throughout the journey.

• Provide correct passenger and travel information.
• Arrive at the agreed pickup location on time.
• Follow applicable local laws and safety instructions.
• Avoid damaging the vehicle, accommodation or other property.
• Take reasonable care of personal belongings and valuables.

Any damage caused intentionally or through unreasonable behaviour may result in applicable recovery charges.

Where accommodation is included in a tour, the hotel or accommodation provider may be selected based on availability and the requirements of the booking.

• Hotel check-in and check-out timings are governed by the respective property.
• Hotel facilities and services are subject to the hotel's own policies and availability.
• Any special hotel requests should be communicated before booking confirmation.

We may need to make reasonable changes to a tour, vehicle, accommodation or itinerary due to operational requirements, availability, safety concerns or circumstances outside our control.

Where a significant change is required, we will make reasonable efforts to inform affected customers and discuss the available alternatives.

Sawariya Seth Tour and Travels shall not be considered responsible for delays, interruptions, changes or inability to provide services caused by circumstances beyond reasonable control.

Such circumstances may include severe weather, natural disasters, road closures, government restrictions, strikes, accidents, public emergencies, civil disturbances or other unforeseen events.

We take reasonable care in arranging and providing our travel services. However, travel involves circumstances that may be outside our direct control.

Customers should take reasonable precautions regarding their health, personal belongings, documents, valuables and travel requirements.

Nothing in these terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Customers may submit booking enquiries through our website, WhatsApp, Instagram, email, phone or other available communication channels.

A booking enquiry is a request for availability and service. It does not by itself constitute a confirmed booking.

• Parental/Family Permission: All members travelling on the trip must take permission from their parents/guardians or family members before joining the trip.
• No Alcohol & Smoking: Consumption of alcohol, smoking, or any other intoxicating substance is strictly prohibited throughout the trip.
• Safety First: No member should do anything that may harm themselves or create trouble, inconvenience, or risk for others.
• River Safety: For everyone’s safety, do not go too close to rivers, waterfalls, or other risky areas. Follow the instructions of the trip coordinators at all times.
• Maintain Discipline: Everyone is requested to maintain peace, discipline, and respectful behaviour and enjoy the trip responsibly.
• Punctuality: All members must reach the designated location/bus on time. Please follow the timings and instructions shared in the group.
• Follow Group Instructions: Any important instruction or update shared by the coordinators in the group must be followed promptly.
• Personal Responsibility: Every member is responsible for their personal belongings and their own safety during the trip.

Information submitted through our website or other communication channels may be used for handling enquiries, bookings, customer communication and providing requested travel services.

For more information about how customer information is handled, please refer to our Privacy Policy .

Sawariya Seth Tour and Travels may update these Terms & Conditions from time to time to reflect changes in our services, business practices or applicable requirements.

The latest version published on this website will apply to future enquiries and bookings, subject to applicable law and any specific terms communicated for an existing booking.